Providing dependable assistance is an important part of creating a positive customer experience. Our support team is available to help with a wide range of questions, whether you need information about a product, assistance with an order, guidance regarding returns, warranty support, replacement components, or help with an account. We understand that every customer may have different needs, so our goal is to make it easy to find useful answers and receive clear guidance whenever assistance is required.

If you have recently placed an order and need an update, our team can help with questions concerning order processing, delivery information, returns, and other purchase-related matters. Customers who are considering a product can also contact us for additional details about features, care, usage, availability, and other practical information. When a product requires attention after purchase, we are available to provide guidance regarding warranty requests, replacement parts, and available support options.

For general assistance or customer service questions, please contact us by email at stanley1913@gmail.com or by telephone at 1-800-692-8541. Providing relevant information about your request can help our team understand the situation and respond more efficiently.

Career Opportunities

We believe talented and motivated people are essential to creating meaningful products and building a stronger future. Our teams bring together individuals with experience in design, engineering, manufacturing, creative development, business operations, sustainability, marketing, customer experience, and many other fields. People with different skills and perspectives work together to develop practical ideas, improve existing solutions, and create experiences that are valuable to customers around the world.

We welcome individuals who are passionate about innovation, responsible design, collaboration, and creating products that can become part of everyday life. Whether your interests are centered on product development, creative work, technology, business strategy, operations, or customer support, there may be opportunities to contribute your experience and ideas. For information about current career opportunities or questions regarding employment, please reach out to our recruitment team.

Media, Collaboration, and Partnership Requests

We also welcome communication from journalists, creative professionals, organizations, businesses, and potential collaborators interested in learning more about our products, initiatives, or future opportunities. Meaningful partnerships can bring together different perspectives, skills, and communities to create projects that connect with people in authentic and useful ways.

Media representatives seeking information, organizations interested in collaboration, and potential partners with project proposals are encouraged to contact our team. Please include relevant details about your request, organization, project, or intended collaboration so that the appropriate team can better understand your inquiry and determine how we may assist.

International Presence

Supporting customers across different regions requires a broad network of teams and resources. Our international operations bring together people with local knowledge and global experience, helping us serve customers while responding to the needs of different markets and communities.

Our global offices include locations in Seattle, Amsterdam, Manaus, Manila, Rio de Janeiro, Shanghai, and Shenzhen. These locations support a variety of functions and contribute to the continued development of products, services, business operations, and customer experiences across international markets.

Seattle
2401 Elliott Avenue, 4th Floor
Seattle, WA 98121
United States

Amsterdam
The Collection
1012 VK Amsterdam
Netherlands

Manaus
Rua Jutaí, 500, Distrito Industrial
CEP 69075-130
Manaus, AM
Brazil

Manila
Robinsons Cyberscape Alpha, 9th Floor
Garnet Road, Ortigas
Pasig City 1605
Philippines

Rio de Janeiro
Praia de Botafogo, 370, 11th Floor
CEP 22250-904
Botafogo, Rio de Janeiro, RJ
Brazil

Shanghai
Shanghai International Ocean Shipping Building, 23rd Floor
720 Pudong Avenue, Pudong New District
Shanghai 200120
China

Shenzhen
Ludan Building, 17th Floor
No. 1011 East Binghe Road
Luohu District, Shenzhen
Guangdong 518001
China

We value communication with customers, partners, communities, and other people who interact with our products and services. Feedback helps us understand what is working well and where improvements may be needed. Questions, suggestions, and comments can provide valuable insight into the experiences people have with our products, support services, and overall customer journey.

Our commitment to customer care extends beyond answering individual questions. We aim to make every interaction straightforward, respectful, and useful. Whether someone needs help before making a purchase, assistance after receiving an order, information about a product, or guidance with a service request, our team is committed to providing practical support.

As products and customer expectations continue to evolve, maintaining open communication remains essential. We continue to listen to feedback and use it to improve the way we design products, provide information, and assist customers. Every interaction is an opportunity to learn more about the people who use our products and to create better experiences in the future.

For customer questions, general assistance, partnership inquiries, career-related information, or additional support, please contact us at stanley1913@gmail.com or call 1-800-692-8541. We appreciate the opportunity to assist and look forward to hearing from you.